| to
download files on most sites you'll need winzip or stuff it expander:
WINZIP. this is the program that compresses the content so you
can download it to your computer. you can download it for free from
www.tucows.com or
www.winzip.com
for macintosh users, stuff-it expander comes standard on OS.
problems
with i.e. 6 (submitted by a customer)
I just got Windows XP and am still getting used to it. There is a setting
in IE6 under tools, internet options, privacy that allows cookies that
must be enabled (it is disabled by default) in order
for the ez tokens to work.
Actually I'm using i.e.6 and I accepted cookies, but unfortunately I
used a download accelerator (DAP) and this most probably
was the reason for the malfunction. Switching it off made the download
happen. (using DAP I only received a small htm-file). Maybe this case
at least can be taken as another proof for your download/technical tips.
..another tip from a member--I appreciate your patience
on this one. The trick turned out to be Norton Internet Security.
If I turn that off, then it works. Thanks for your assistance. Perhaps
you might want to add this to the list of tricks to be tried in your
help file.
OPERA
browser issues: (submitted by a customer)
Opera is pretty cool, I downloaded the free version at www.opera.com.
It is the free trail (I think 6 mos.) Click Free download version 7.10
The only difference between the full and free version is that the free
version has pop ups and advertising menus.
Opera is a little different in that every time you open it, it will
ask you to decide if you want to use the "last saved session"
or a "new session". I use "saved session" as it
keeps all the preferences instead of dumping them ia a new session.
The new session purges the saved preferences and crashes upon opening
websites. <no image controls>
*Go to set preferences ...
*Go to "file"...then.... "preferences"
*go down the list until "multimedia"...enable show images,
gif ani., embed audio, java, plug ins, javascript.
*go down the list to "default application" check all boxes
to enable them
*go down the list to "privacy"....enable cookies
I'm not sure which one of these here actually does the trick
to allow the sites to open, I just enabled the obvious ones. Other than
that I just went to your site and then clicked the download sample and
that was that. No sweat.
FIREWALL
issues: if you experience the problem of receiving only a small
file, or being sent to the sign up page after clicking on the link to
download the movie, you may be behind a firewall. you will have to temporarily
disable the firewall to download the videos. for instructions on how
to disable a Norton Firewall, click here
ibill
declines me on a second purchase?
in the past ibill had an issue where if you try to purchase the
same membership (price) within 24 hours, it would reject it. it's a
security issue they are working on resolving. we believe this has been
solved, but if you have a problem, there are two work-around's:
1) simply purchase a different cost membership $10.00 or $20.00 or $50.00
2) wait 24 hours after your first purchase
this system actually insures that you are not charged twice for a purchase
on a site by accident or fraud.
Download
accelerators / "site suckers"?
please do
not use any utilities such as these to download your files, they will
not work. the file can only be downloaded in one of two ways: either
by clicking the link that is displayed after you make your purchase
and letting it download to the default location, or by right clicking
or control-clicking/mac and "saving target as"... click
here for more info on DAP's
how
do you save the files? after you enter your username and password,
the browser will prompt you that you are about to download a file. take
note where you copy the file. it is generally a good idea to copy it
to your desktop. once the transfer is complete, go to your desktop and
double click the zip file. it will then unzip to your default destination,
which should be your desktop, or wherever your original file was.
the pages
aren't showing up?
we've heard of this problem a few times. Simply emptying your cache
will solve this problem on i.e. 5 and higher. it's located under your
internet preferences.
how
much are the tokens?
each token costs $1.00. the individual sites determine how much you
are charged for the content that they are selling. Just remember each
token costs $1.00. so a download that costs 3 tokens, costs $3.00
**how
am i charged? you will be charged by the individual site where you
made your purchase. EZtokens is simply the purse that holds your tokens.
EZtokens currently works only through Ibill, it is handled through their
secure service, you are NEVER REBILLED, and if you have any problems,
their system allows the webmaster at the site where you join to handle
your issues personally to help you out. your credit card will be discretely
billed as iblls. you can also charge your tokens to your checking account
and your telephone.
you'll know
how many tokens you have left after each download. there is no rebilling,
a simple username and password allows you to enjoy. |
